Project Manager, Bureau of IT Infrastructure and Support Services
$71,434–$85,000 year
HybridLong Island City, New York, United States
Long Island City, New York, United StatesHybridFull Time$71,434–$85,000 yearMid LevelEnterprise
Full TimeMid LevelEnterprise
Job Summary
Coordinate, triage, and manage infrastructure-related requests and projects while liaising with requesters to gather requirements and ensure needs are met. Research, propose, and implement enhancements to IT infrastructure to meet agency objectives, monitoring network and systems performance to ensure availability and reliability. Establish and report on service level agreements for infrastructure systems, develop relationships with key business leaders to identify service gaps, and recommend solutions aligned with business requirements through proof of concepts and vendor comparisons.
Required Qualifications
- A four-year high school diploma or its educational equivalent approved by a State's Department of Education or recognized accrediting organization
- Four years of satisfactory, full-time experience in computer maintenance and repair
- One year of satisfactory, full-time experience in the supervision of staff performing computer maintenance and repair
- Graduation from a certified technical training program in computer maintenance and repair (substitutable for one year of general experience)
- One year of experience for each year of high school (substitutable for high school diploma)
- One year of supervisory experience as described in the primary education/experience requirement
Desired Qualifications
- Five or more years serving in a lead technical role in two or more of the following areas: SAN infrastructure/centralized storage, Server virtualization infrastructure in Vmware and Citrix environment, Windows active Directory administration in an enterprise level environment, Linux system administration, Business continuity and disaster recovery, Network administration and configuration, Information & Infrastructure Security, Enterprise wireless networking, In-depth knowledge of best-practic...
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