Project Manager
HybridTampa, Florida, United States
Job Summary
Lead end-to-end implementation efforts for complex, cross-functional projects from initiation through delivery, directing internal and external teams to ensure high-quality, on-time alignment with strategic goals and client expectations. Simultaneously manage multiple initiatives with significant technical and operational demands, coordinating interdependent workstreams including data integration, clinical policy, and prior authorization. Develop comprehensive project plans, create critical documentation such as RAID logs and WBS, and deliver clear reporting to stakeholders and steering committees. Proactively identify risks, implement mitigation strategies, and facilitate collaborative problem-solving discussions to drive operational excellence. Serve as a subject matter expert on Laboratory Benefit Management programs, supporting requirements gathering and internal solution design. This highly visible, client-facing role requires strong stakeholder management skills to influence a matrixed organization, with quarterly travel to the Tampa, Florida corporate office.
Required Qualifications
- Minimum of three (3) years of project management business/operations
- Minimum of one (1) year of experience in health plan, managed care, or benefits management industry
- Bachelor's degree or at least 10 years of directly applicable work experience in lieu of a degree
- Comfortable in a high-visibility, individual contributor role with the ability to work cross-functionally and with all levels of the organization
- Strong meeting facilitation, presentation and note taking skills
- Innovative, organized, and detailed oriented
- Demonstrated ability to lead a team through problem solving and creative solutioning
- Comfortable in ambiguity and leading to clarity
- Excellent written and verbal communication skills
- Demonstrated ability to negotiate solutions between stakeholders
- Effective leader without direct authority
- Proficient in Microsoft Office applications (PPT, XLS, OneNote)
- Process improvement and documentation experience
- Remote work eligibility
- Up to 20% travel required for client meetings and internal organization meetings
- Quarterly travel required to Avalon's corporate office located in Tampa, Florida
Desired Qualifications
- PMP or CAPM Certification
- Technical (IT) project management experience
- Six Sigma certification or other process improvement methodology experience
- Account Management/Client Services experience
- Smartsheet application experience (build workspaces: sheets, forms, reports, dashboards)
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