Project Manager, AI Operations
$86,000–$100,000 year
RemoteUnited States
Job Summary
Lead large-scale AI and automation initiatives from planning through execution, translating business priorities into actionable project plans, milestones, and workflows. Own complex programs across Fetch Labs, Sales, and GTM teams, driving cross-functional execution while managing dependencies and proactively removing obstacles to ensure quality and reliability. Shape evaluation portfolios and define AI-native operational processes, using data to track metrics, evaluate outcomes, and recommend improvements. Partner with technical teams to identify automation opportunities and serve as a resource for Project Coordinators, reinforcing best practices and operational consistency.
Required Qualifications
- 4+ years of experience with a strong working understanding of how LLMs, evaluations, and AI systems function across a portfolio, enough to drive program strategy and navigate ambiguity independently.
- Native, day-to-day use of AI and automation tools (e.g., ChatGPT, Claude, or similar platforms), and the ability to raise the team's fluency around them.
- Experience managing complex projects, programs, or operational initiatives with multiple stakeholders and dependencies.
- Ability to navigate ambiguity, solve operational challenges, and make sound decisions independently.
- Proven track record of managing timelines, risks, priorities, and deliverables across cross-functional teams.
- Strong written and verbal communication skills with the ability to effectively partner across teams.
- Proficiency with project management, reporting, and collaboration tools (e.g., Asana, Airtable, or similar platforms).
Desired Qualifications
- Experience in AI, automation, technology, or operations-focused environments.
- Experience designing or improving workflows, processes, or operational systems.
- Experience partnering with technical teams, engineers, data scientists, or automation specialists.
- Project management certification (CAPM, PMP, Agile, Scrum, or equivalent).
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