Project Manager, Aftermarket
HybridPittsburgh, Pennsylvania, United States or Export, Pennsylvania, United States
Job Summary
Manage aftermarket projects from order receipt through shipment, installation support, invoicing, and closeout. Develop project schedules, lead internal kickoffs, and coordinate cross-functional activities to ensure timely execution of deliverables including airend replacements, control panel retrofits, and full unit refurbishments. Serve as the primary customer interface by building relationships, providing status updates, and coordinating witness testing and acceptance activities. Monitor performance against budget and schedule objectives while proactively identifying risks and mitigating issues. Support rapid-response customer requirements associated with plant outages and operational emergencies.
Required Qualifications
- Bachelor's degree in Engineering, Business, Project Management, Operations Management, or related field
- 5+ years of project management, operations, engineering, service, or aftermarket experience in an industrial equipment manufacturing environment
- Experience managing engineered equipment, rotating machinery, compressors, aftermarket service projects, or industrial retrofit projects
- Experience working directly with customers and cross-functional teams
- Strong project management and organizational skills
- Excellent communication and customer relationship management abilities
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Strong problem-solving and decision-making skills
- Working knowledge of manufacturing processes, procurement, engineering workflows, and field service activities
- Ability to interpret technical documents, specifications, and commercial contracts
- Proficiency with ERP, CRM, and Microsoft Office applications
Desired Qualifications
- Bachelor's degree in Engineering, Business, Project Management, Operations Management, or related field preferred
- Equivalent combination of education and relevant industry experience will be considered
- 5+ years of project management, operations, engineering, service, or aftermarket experience in an industrial equipment manufacturing environment preferred
- Experience managing engineered equipment, rotating machinery, compressors, aftermarket service projects, or industrial retrofit projects strongly preferred
- Experience working directly with customers and cross-functional teams
- Strong project management and organizational skills
- Excellent communication and customer relationship management abilities
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Strong problem-solving and decision-making skills
- Working knowledge of manufacturing processes, procurement, engineering workflows, and field service activities
- Ability to interpret technical documents, specifications, and commercial contracts
- Proficiency with ERP, CRM, and Microsoft Office applications
- PMP certification preferred but not required
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