Project Management Office (PMO) - Specialist
HybridPasay, Metro Manila, Philippines
Job Summary
Build, test, and support workflow automations and cloud solutions within the Microsoft ecosystem, while managing team spaces and document repositories across Microsoft 365, Teams, and SharePoint. Gather operational requirements from business units to translate them into functional digital workflows, then troubleshoot system errors, debug automation failures, and perform root-cause analysis on broken processes. Analyze existing business processes to identify bottlenecks and suggest automated, tech-driven improvements, while reviewing and updating technical documentation and exploring emerging AI capabilities like Microsoft Copilot to enhance productivity.
Required Qualifications
- Microsoft Ecosystem Proficiency: Direct hands-on exposure working with Microsoft 365, Teams, and SharePoint
- Automation Fundamentals: Foundational experience creating, editing, or supporting basic digital business automations
- Technical Problem Solving: Strong systems aptitude with a proven ability to independently troubleshoot technical issues
- Adaptive Learning: Self-motivated mindset with a track record of quickly learning and adopting new software and technologies
- Detail Orientation: High attention to detail when mapping data fields and configuring system workflows to ensure data integrity
Desired Qualifications
- Practical development experience using Microsoft Power Automate and Power Apps to build custom tools
- Hands-on experience implementing or utilizing Microsoft Copilot and similar generative AI tools in a workspace
- Core background in corporate IT support, business systems administration, or database management
- Experience working within a professional services firm or contributing to structured continuous improvement (CI) initiatives
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