Project Associate Employee Voice Workforce Insights

Support development of product and project strategy and roadmap aligned with organizational goals and customer experience objectives. Participate in product and project planning sessions, contribute ideas, and assist in the execution of initiatives to ensure timely and successful launches. Collaborate with product and project managers to engage stakeholders and define user workflows, requirements, stories, and customer value. Support the implementation of the firmwide Employee Opinion Survey (EOS) and other surveys within the listening strategy, including candidate and new employee experience surveys. Partner with Centers of Excellence (COEs) to leverage existing employee research and develop new tools/surveys to support data and information needs. Serve as a subject matter expert on survey content, administration, and analysis/reporting for surveys conducted across the firm, identifying opportunities to use survey and research data to generate insights on firmwide culture, management practices, and customer experience. Ensure all appropriate data privacy, security, and controls requirements are incorporated into all survey and project processes. Interpret employee survey and research data, seeking insights to share with leadership teams and COEs to enhance products and customer experiences. Prepare executive presentations highlighting insights for business leaders, focusing on product impact and customer experience improvements. Partner with HR CDAO and other firmwide groups (Communications, Workforce Technology, Data Privacy, DOI) as needed to maximize the use of employee data and support product and customer experience initiatives.