Project Admin
Hybrid · Jakarta, Jakarta, Indonesia
Job Summary
Provide first-line support and monitoring for client applications, responding to service requests and resolving low-complexity incidents to keep applications running smoothly. Perform approved maintenance such as patching and configuration changes, create and update knowledge articles to streamline processes, and contribute to automation and process improvements. Opportunities to contribute to project work and participate in disaster recovery functions and tests, with a proactive, customer-focused approach to ensure a smooth and efficient client experience.
Required Qualifications
- Bachelor’s degree in information technology/computing or equivalent work experience
- Entry-level experience in managing platforms such as Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration
- Basic knowledge of infrastructure and technology within supported technical domains (e.g., ERP, Windows, Linux, SQL, Oracle Middleware, and Webserver)
- Strong planning skills
- Client-focused mindset
- Excellent communication across cultures
- Active listening skills
- Positive attitude under pressure or longer hours as needed
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