Programmer - Analyst III
$140,000–$160,000 year
On-siteLos Angeles, California, United States
Job Summary
Manage BuildLACCD computer network administration and operations across the Program Management Office and nine campus sites, overseeing installation, configuration, and maintenance of routers, firewalls, and servers. Ensure system uptime by proactively monitoring network issues, performing root cause analysis, and executing corrective actions for performance or security threats. Support Level 2 and 3 helpdesk tickets, manage disaster recovery systems, and develop standard operating procedures while collaborating with network engineers to deliver services within established objectives.
Required Qualifications
- Minimum of 7 years of applicable systems and network administration experience
- Bachelor's Degree from an accredited four-year college with a degree in computer science or related field
- Additional four years qualifying experience in excess to the minimum stated above may be substituted for the required education
- Excellent troubleshooting and problem-solving skills
- Positive attitude
- Keen attention to detail
- Excellent collaborative and team skills
- Ability to present ideas in user-friendly and non-technical language
- Strong working knowledge of Microsoft Windows and Current Windows Servers
- Strong working knowledge of Internet protocols: DNS, DHCP, SMTP, HTTP, HTTPS, SFTP
- Familiarity with Microsoft Active Directory Services
- Familiarity with Entra ID
- Familiarity with Office 365
- Familiarity with document SharePoint management system
- Experience with VPN Appliances
- Experience with Cisco Meraki Appliances
- Working knowledge of Enterprise Antivirus
- Working knowledge of CrowdStrike
- Working knowledge of Zoom Administration
- Working knowledge of Microsoft Teams
- Working knowledge of network security including VPNs, ACLs, IPSEC, SSL
- Experience with Web site, intranet, and SharePoint support
- Experience with PowerShell scripting and automation
- Ability to develop scripted solutions to automate and/or simplify manual administrative processes and procedures
- Experience with VMware
- Experience with Hyper-V hypervisors
- Experience with cloud architecture
- Knowledge of Cybersecurity and privacy principles
- Knowledge of Rubrik Backup and Recovery
- Knowledge of Nessus
- Knowledge of Splunk
Desired Qualifications
- Experience providing IT related support for a large construction bond program
- Industry certifications such as Comp TIA Network+
- Industry certifications such as Cisco CCNA
- Industry certifications such as CompTIA Security+
- Industry certifications such as Cisco CCNP Enterprise
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