Programme Director
$77,000–$82,000 year
On-siteMilan, Lombardy, Italy
Job Summary
Lead delivery and operational management of a major global Food & Beverage client account, ensuring excellence in execution, client satisfaction, and business growth. Partner with client leadership, finance, and operations teams to drive planning, forecasting, resource allocation, and operational efficiency. Develop resource and staffing forecasts, oversee PMO governance, and monitor performance to identify optimization opportunities. Build trusted senior client relationships, support contract management, and lead complex business-critical initiatives while providing guidance to project management and resourcing teams. Champion the company's vision, coach high-performing teams, and ensure appropriate resource deployment to meet business needs. This role connects the Resource, Production, and Project Management communities across the LePub account to optimize operations and client delivery globally.
Required Qualifications
- Extensive experience in project management, operations or delivery leadership roles
- Strong expertise in resource management, forecasting, financial planning and reporting
- Proven ability to manage global projects and senior stakeholders
- Excellent leadership, communication and stakeholder management skills
- Strong analytical and problem-solving capabilities
- Experience with project and workflow management tools (e.g. Workfront, Monday.com, Asana, Salesforce)
- Experience managing and developing teams in fast-paced environments
- Commercially focused with a strong understanding of operational performance and profitability
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