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University of BirminghamPosted 2 weeks ago

Programme Administration Manager - Nursing and Midwifery - College of Medicine and Health - 58382 - Grade 7

$36,636–$46,049 year

On-siteBirmingham, England, United Kingdom

Full TimeLargeHealthcare Tech

Job Summary

Manage and develop a large team of Senior Education Support Administrators to deliver compliant, accurate administrative services for Postgraduate Taught programmes. Recruit staff, audit programme and student data, and analyse insights to propose improvements during evaluation and reviews. Support the Academic Team in developing the annual teaching and assessment calendar, investigate complex queries and complaints, and represent the service at relevant Committees including Examination and Assessment Boards. Proactively review administrative processes to improve efficiency and maintain relationships with external providers such as NHS Trusts for student placements. Promote equality and diversity while fostering an inclusive working culture within the Education Services and Support team.

Required Qualifications

  • Qualified to Degree level or equivalent
  • practical managerial experience
  • significant relevant experience
  • Proven track record of successfully managing a diverse team
  • Experience of working in a complex organisation with diverse stakeholders
  • Ability to develop new models of delivering the service
  • Highly proficient IT skills, including the MS Office
  • ability to quickly learn new IT skills and software packages
  • Excellent organisational, communication and relationship building skills
  • ability to deal confidently with a range of stakeholders including senior managers, academic staff and staff at all levels of the organisation and externally with key stakeholders in the NHS
  • Ability to negotiate and influence the direction of the service
  • Proven project management and budgetary management experience
  • Experience of sourcing, and analysing management data
  • Knowledge of the protected characteristics of the Equality Act 2010

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