Program Support Specialist-Kansas City, KS
On-siteKansas City, Kansas, United States
Job Summary
Oversee daily operations of the assigned Family Support Center, including managing volunteer schedules, training staff on site procedures, and ensuring compliance with food-safety guidelines and third-party policies. Maintain food pantry inventory by placing orders with warehouse partners, receiving and organizing deliveries, and coordinating weekly orders to the Hope Distribution Center. Greet clients and volunteers at the front desk, coordinate client appointments, perform daily intake reconciliation, and manage data entry in Apricot and other database systems. Handle administrative tasks such as filing, office maintenance, and completing deposits for in-kind donations. Requires a high school degree or equivalent with two-year associates degree preferred, plus VIRTUS training and background screening. Must understand Catholic Social Teaching and Archdiocesan values.
Required Qualifications
- Demonstrate a passion for the mission of Catholic Charities
- Must be willing to perform by the agency's values: love, patience, kindness, faithfulness, self-control and joy
- Must understand that they are a visible representative of the Archdiocesan Church and as such will not publicly oppose the teachings of the Catholic Faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Kansas City in Kansas or the United States Conference of Catholic Bishops
- Must complete VIRTUS training
- Must complete background screening
- Must complete drug testing
- Must complete any ongoing training as required
- High School degree or equivalent
- Must have or willing to be trained in basic Crisis Intervention techniques to diffuse potentially volatile situations
- Ability to work with diverse backgrounds
- Strong organizational skills with the ability to multi-task
- Excellent interpersonal skills with ability to communicate and respect people from a variety of social, economic and ethnic backgrounds
- Computer skills required
- Outlook E-mail
- Microsoft Office
- data entry
- phone skills
Desired Qualifications
- Two-year Associates Degree preferred
- Spanish speaking skills preferred
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