Program Supervisor
$61,240–$61,240 year
On-siteAlbany, Oregon, United States
Job Summary
Conduct administrative supervision of assigned staff, including interviews, hiring recommendations, progressive discipline, and performance evaluations. Provide individual and group supervision to direct reports while maintaining documentation per regulatory requirements. Lead and foster skills in staff members to serve clients, supporting the Manager in facilitating cottage programming across all shifts. Train program staff on interventions, agency protocols, and critical program components. Manage case management, customer service, training, and budget tasks. Understand and participate in the treatment process from assessment to discharge, including interdisciplinary communication, medication administration, and coordination of care with external agencies. Arrange staff coverage, respond to time-off requests, and delegate daily programmatic needs to promote resident care.
Required Qualifications
- Bachelor's degree in a behavioral science discipline
- Three years of experience as a direct care worker with at-risk children and youth in a treatment setting
- Proven direct supervision experience which includes interviews job applicants and makes hiring recommendations
- Managing grievances brought by assigned staff and recommending resolution
- Providing verbal and written disciplinary action to assigned staff and recommending additional discipline up to and including termination if warranted
- Preparing performance evaluations
- Ensuring staff coverage
- Assigning overtime
- Managing employees' timecards
- A commitment to non-violence
- A commitment to emotional intelligence
- A commitment to social learning
- A commitment to open communication
- Ability to provide administrative supervision of assigned staff
- Ability to lead and foster skills in staff members to best serve clients in the program
- Ability to effectively train program staff on interventions, agency protocols, and other critical components of the program
- Has the skills and knowledge to facilitate official agency trainings as appropriate
- Ability to efficiently and effectively complete all administrative tasks for this role, which may include case management, customer service, training management, budget management, etc
- Understand, lead, and participate in treatment process (from assessment to discharge)
- Ability to administer medications to clients when needed, per policy
- Provides coordination with external agencies serving youth
- Coordinate care for any appointments resident may have
- Ensure coordination with all pharmacy and medication related issues
- Provides supervision and training to assigned YAP Skills Trainers
- Maintain documentation of such as per regulatory requirements
- Provide direction, help and delegation as needed, to complete daily programmatic needs
- Work 40 hours week (Sunday - Wednesday) 9am to 7pm
- Trillium Family Services is a drug-free workplace
- All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy
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