Program Supervisor II
On-sitePhoenixville, Pennsylvania, United States
Job Summary
Plan daily operations for CareLink programs, overseeing up to 12 service participants and coordinating social and recreational activities. Supervise staff, students, and volunteers while developing individual service plans to improve self-care skills and monitoring participant medications and special needs. Manage weekly menu planning, food ordering, and shift coverage, including additional shifts and on-call rotation. Ensure program compliance with regulations, maintain site standards, and process admission, discharge, and billing paperwork. Conduct staff meetings, prepare performance evaluations, and lead continuous quality improvement efforts. Handle emergency situations, transport individuals as necessary, and serve as a liaison with external entities.
Required Qualifications
- Master's degree or above from an accredited college or university
- Bachelor's degree from an accredited college or university
- 1 year work experience working directly with persons with ID and/or autism
- 2 years work experience working directly with persons with ID and/or autism
- Minimum one (1) year supervisory experience
- CPR certification
- Valid Driver's License
- Knowledge of psychotropic medications, their uses and side effects
- Comprehensive knowledge of methods of psychiatric rehabilitation
- Ability to work as a leader and provide training and supervision to staff
- Motivation, interest, and ability to work empathetically with people who have disabilities (intellectual/ developmental, mental illness, physical, emotional, cognitive, etc.)
- Knowledge of Microsoft Office products
- Strong collaborating skills, and an ability to work effectively both independently and as part of a team
- Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive
- Excellent communication and interpersonal skills
- Ability to multitask and be flexible with regard to workload and assignments
- Ability to exercise judgment
- Ability to make sound judgements regarding the health and welfare of service participants
- Willingness and ability to drive agency vehicle
- Willingness and ability to handle on-call duties
- Required to sit for extended periods of time without being able to leave the work area
- Required to remain on feet in an upright position for continuous periods of time without being able to leave the work area
- Required to walk considerable distances in the facility during the course of work
- Required to raise or lower objects from one level to another regularly
- Required to raise or lower objects from one level to another regularly (11 to 20 pounds)
- Required to raise or lower objects from one level to another regularly (21 to 30 pounds)
- Required to raise or lower objects from one level to another regularly (31 to 50 pounds)
- Required to raise or lower objects from one level to another regularly (51 to 75 pounds)
- Required to raise or lower objects from one level to another regularly (76 to 100 pounds)
- Required to carry objects in arms or on the shoulder
- Required to exert force up to 20 lbs. so that an object can be moved away
- Required to exert force up to 20 lbs. so that an object can be moved towards employee
- Required to climb and work in overhead areas
- Required to move or support self on knees
- Required to bend the legs or spine
- Required to work in confined space and move about on hands and knees
- Required to use hands and arms to reach for or place objects
- Required to discriminate between varying textures
- Required to pick up objects with fingers
- Required to perform substantial movement (motions) of the wrists, hands, and/or fingers
- Required to coordinate the eyes, hands, feet with each other in response to visual stimuli
- Required to coordinate eyes, hands, and fingers rapidly and accurately and handle precise movements
- Required to identify colors through vision
- Required close, clear vision with or without correction
- Required to distinguish depth
Desired Qualifications
- CPR certification preferred
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