Program Specialist II
$60–$65,000 year
HybridMississauga, Ontario, Canada
Job Summary
Manage the full lifecycle of the requisition process, including intake, sourcing, shortlisting, onboarding, assignment management, and reporting. Act as a talent advisor to clients by gathering detailed job descriptions, coordinating with hiring managers on expectations and timeframes, and coaching staffing suppliers to ensure timely fulfillment. Document all requirement conversations in VMS, track supplier performance against SLAs, and maintain monthly activity reports. Liaise with vendors and security to ensure paperwork completion and asset collection, while monitoring time and expense entries for approval. Log inquiries in Salesforce and conduct supplier scorecard reviews to drive continuous improvement.
Required Qualifications
- At least 2 years of industry/recruiting/staffing industry experience (preferred)
- Client hiring manager/supplier/sponsor facing
- Excellent verbal and written communications
- Ability to work in a dynamic environment that changes from day to day
- Excellent analytical and problem solving/issue resolution skills
- Excellent documentation and follow up skills
- Exceptional time management
- Excellent organization skills and attention to detail
- Knowledge of MS Office (Excel, Word, PPT) and PC skills
- Able to work independently with minimal direction required for core daily responsibilities
- Medium level of direction needed for advanced responsibilities
- Customer Focused
Desired Qualifications
- At least 2 years of industry/recruiting/staffing industry experience (preferred)
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