Program Manager Senior-Member Protection Models and Data Portfolio
$103,450–$197,730 year
Hybrid · Charlotte, North Carolina, United States or Phoenix, Arizona, United States
Job Summary
Senior Program Manager focusing on fraud-detection modeling programs. Responsible for strategic management, execution, and delivery of large-scale, multi-year programs, governance of multiple projects, and deployment of advanced models and data-driven solutions. Leads cross-functional teams, facilitates executive-level discussions, develops multi-year plans and risk mitigation strategies, and ensures program health and timely benefits realization. Relevant experience includes data science/machine learning integration, data pipelines, model training/deployment, and vendor integration. Requires a bachelor’s degree (or 4 years of relevant education/experience) and at least 6 years of project/program management experience. Role offers hybrid work within San Antonio, TX; Plano, TX; Charlotte, NC; or Phoenix, AZ with relocation not offered and visa sponsorship not provided.
Required Qualifications
- Bachelor's degree or 4 years of relevant education and/or experience
- 6 years of project and/or program management experience, including experience defining a new program and/or managing large-scale projects
- Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans
- Proficient knowledge of program efforts management tools and methodologies
- Understanding and demonstrated application of risk management policies and procedures
- Knowledge of program management methodology and techniques; program performance evaluation and change management principles
- Experience maintaining and reporting on work effort(s) budgets/methodologies
- Proficient experience in USAA's change management methodology or similar industry change management methodology
- Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals
Additional Requirements
- Visa sponsorship not offered for this role; immigration support not available
- Relocation assistance not provided for this position
- Must be located in or willing to relocate to one of the listed US cities (San Antonio/Plano/Charlotte/Phoenix)
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