Program Manager
$90,000–$130,000 year
Hybrid · San Francisco, California, United States or Boston, Massachusetts, United States
San Francisco, California, United States or Boston, Massachusetts, United StatesHybridFull Time$90,000–$130,000 yearMid LevelNot SpecifiedLarge
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Large
Job Summary
Lead implementation projects for charter customers, manage project plans and deliverables, train and troubleshoot post-launch, and support business development. Engage in data manipulation and analysis, and contribute to operational improvements. Requires 4+ years of professional PK-12 charter school/CMO operations experience, strong communication, data analytics, and a mindset oriented toward startup growth and customer success.
Required Qualifications
- 4+ years of professional experience, at least 2 of which are in PK-12 charter school/CMO operations or administration
- Project Management: adept at prioritizing and managing a high volume of concurrent clients across different stages of onboarding, implementation, and renewal
- Customer-Centric Mindset: creative problem-solving skills; ability to balance customer requests with product priorities and business needs
- Quantitative Skills: experience gathering and cleaning data, analyzing large datasets, and presenting results/insights to a non-technically savvy audience
- Commercial Comfort: comfort with engaging in sales and marketing functions such as product demos, event booths, renewals, and expansion discussions
- Communication: excellent written and oral communication
- Startup Alignment: entrepreneurial spirit with comfort managing ambiguity and wearing many hats
- Values: passion for education, equity, and social impact
- Eligibility: legal ability to work in the US and willingness to work continental US hours
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