Program Manager - Referral & Business Development (Law Firm)
$62,400–$83,200 year
On-siteGlendale, California, United States
Job Summary
Lead the planning, execution, and continuous improvement of the firm's referral program, including partner engagement, onboarding, tracking, reporting, and optimization. Design strategies and workflows to increase referral volume and conversion rates while serving as the primary liaison between referral partners and internal teams. Monitor program performance metrics, generate reports for leadership, and develop training tools to support effective relationship management. Cultivate strong relationships with external partners and assess new partnership opportunities to support broader business development goals. Manage multiple initiatives simultaneously to drive projects to completion on time and within scope. On-site work in Glendale is required.
Required Qualifications
- 3+ years of experience in program or project management in a professional services, legal, or client-focused environment
- Demonstrated experience managing relationship-driven programs, client pipelines, or referral networks
- Strong understanding of program/project management methodologies and tools (e.g., CRM, project tracking, reporting)
- Excellent organizational, analytical, and problem-solving skills with the ability to juggle multiple priorities
- Strong verbal and written communication skills, including presentation abilities and stakeholder management
- Proactive, strategic thinker with a collaborative, team-oriented mindset
- On-site work in Glendale is required
Desired Qualifications
- Bachelors degree in Business Administration, Project/Program Management, Marketing, or a related field preferred
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