Program Manager, Public Safety Communications & Investment Analytics
HybridWashington, District of Columbia, United States or Washington, United States
Job Summary
Lead day-to-day execution of a national public safety communications program, serving as the primary interface with Government stakeholders for planning, execution, and issue resolution. Develop, maintain, and manage program plans, schedules, resource allocations, and status reports to ensure timely delivery across multi-state initiatives. Coordinate engagement with local, state, tribal, territorial, and federal partners to gather operational requirements and facilitate technical discussions for improving first responder communications capabilities. Manage contract performance, identify risks, and recommend mitigation strategies while supporting continuous improvement. Prepare audit-ready documentation, briefings, and executive summaries to track action items and document programmatic decisions. This role requires 10+ years of experience managing large-scale program support services contracts and direct engagement with federal public safety entities. Full-time, primarily remote with occasional in-person meetings in Washington, DC or Virginia.
Required Qualifications
- 10+ years of relevant professional experience, including managing or leading analytics, reporting, or data-driven programs
- Bachelor's degree
- Demonstrated experience serving as a Program Manager or senior lead for strategy, investment, or decision-support efforts
- Demonstrated relevant experience overseeing large scale program support services contracts
- Demonstrated relevant knowledge and experience with a multi-state and/or national public safety communications program or project
- Demonstrated relevant history of direct engagement with local, state, tribal, territorial, and federal public safety on advanced topics related to operationalizing communication technologies and actionable outcomes for improving first responder operational capabilities
- Demonstrated experience in advanced research methodologies and expertise by coordinating user experience testing, beta trials, and controlled introduction trials, as directed, in support of product innovation updates and/or investment activities
- Experience overseeing scope, schedule, and delivery of complex work
- Exceptional written and verbal communication skills, including briefing senior leadership
- Experience supporting federal government programs or large, multi-stakeholder initiatives
- US citizenship or permanent resident and the ability to pass public trust clearance or suitability
Desired Qualifications
- Experience supporting investment planning or prioritization efforts
- Experience leading advisory or engagement teams
- Demonstrated subject matter expertise supporting complex federal programs
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