Program Manager
On-siteFort Knox, Kentucky, United States
Job Summary
Lead performance of the Army's DEERS/RAPIDS ID card and CAC support services requirement, serving as the single point of responsibility for overall task order compliance and quality control. Exercise full authority to make contractual, staffing, and operational decisions while acting as the primary interface with the Contracting Officer and Representative. Oversee subordinate management, including Regional Managers and the CACMAT Team, to ensure integrated execution across a geographically dispersed workforce. Maintain working knowledge of applicable Government policies and regulatory requirements governing CAC/DEERS/RAPIDS operations. Manage competing priorities within a large-scale, multi-site Government services contract.
Required Qualifications
- Bachelor's degree
- Minimum of eight (8) years of relevant experience managing projects of scope to CAC/DEERS/RAPIDS or comparable large-scale, geographically dispersed non-personal services-type contracts
- Demonstrated experience managing large-scale Government projects or contracts
- Familiarity with Government and Army policies and procedures
- Strong analytical and time management skills
- Ability to obtain and maintain any security clearance or suitability determination required for the position
- Demonstrated ability to communicate effectively with Government and Military leadership
- Must be U.S. Citizen
- Must speak, read, and comprehend English with fluency required to read and understand printed regulations, detailed written orders, operating procedures, training instructions, etc.
Desired Qualifications
- Prior direct program/project management experience on a CAC/DEERS/RAPIDS, or military personnel services program
- Experience managing geographically dispersed, multi-site service delivery teams (CONUS and OCONUS)
- Experience managing OCONUS program elements or coordinating Status of Forces Agreement (SOFA)-related requirements
- Familiarity with Army/DoD ID card issuance operations, RAPIDS/DEERS systems, and related Quality Control/Quality Assurance frameworks
- Advanced degree in business, management, or a related field
- PMP certification or equivalent project management credential
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