Program Manager (Ops Center Manager for SOC & NOC)
$180,000–$250,000 year
On-siteSpringfield, Virginia, United States
Job Summary
Own the operational model, staffing, budget, tooling strategy, and compliance posture for the combined Security Operations Center and Network Operations Center. Maintain stakeholder relationships to ensure alignment on priorities and deliverables while managing a highly technical team across four tiers. Set and enforce policies, playbooks, and standard operating procedures; drive the annual hiring plan and partner with HR on sourcing and interviewing. Serve as the primary escalation point for all P1 incidents and on-call for high-severity events outside business hours. Deliver weekly and monthly metrics reporting to internal and external stakeholders. Lead vendor discussions for SIEM, SOAR, ticketing, and network monitoring platforms. Manage the full operations center budget including tooling, internal training, and certifications.
Required Qualifications
- Minimum Secret Clearance
- 10+ years of combined SOC/NOC type experience
- At least 4+ years in a leadership role
- One of the following technical certifications CISSP, CISM, CISA, GCIH, GSOC, SecX
- Demonstrated experience managing 24/7 operations center environments
- Demonstrated experience managing global initiatives
- Strong understanding of SIEM platforms (Splunk, Microsoft Sentinel, or equivalent)
- Experience with DoD and NIST compliance requirements
- Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience)
Desired Qualifications
- A program management certification (PMP or ITIL)
- Experience with SOAR platforms (Palo Alto XSOAR, Splunk SOAR, or equivalent)
- Experience with Network availability and monitoring platforms (Solarwinds, Nagios, WhatsupGold)
- Prior experience managing DoD contract or federal government SOC/NOC programs
- Master's degree in Cybersecurity or related field
- Experience integrating AI/ML capabilities into cyber operations
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