Program Manager, Lead
$43,000–$45,000 year
On-site · Baltimore, Maryland, United States
Job Summary
Program Manager (Generalist) at Best Buddies International to drive community-based Friendship Programs across Anne Arundel, Howard, Eastern Shore, and Montgomery counties. Responsibilities include supporting chapters, providing resources and contacts for participants, coordinating virtual and in-person trainings, managing volunteer communications and reporting, and promoting program goals. The role involves coordinating with chapter advisors and student leaders, handling program policies and risk guidelines, and engaging volunteers in events such as the Annual Leadership Conference. Key skills include volunteer management, program coordination, communication across platforms, project management, and the ability to travel frequently. Proficiency with Microsoft Office Suite and Salesforce, plus comfort with social media and outreach efforts, are required.
Required Qualifications
- Bachelor's degree or 2 years relevant experience in volunteer management
- Must be comfortable engaging with people with IDD, including youth and adults
- Must be adaptable and able to balance multiple relationships and get results
- Basic project and time management skills
- Exhibit strong oral and written communication skills
- Exhibit strong initiative and drive for results
- Ability to work independently and as part of a team
- Proficient use of Microsoft Office Suite
- Familiarity with Salesforce
- Willingness and ability to travel frequently, use personal cell phone, and work evenings and weekends
Desired Qualifications
- Bachelor's degree or 2 years relevant experience in volunteer management
- Experience engaging with people with IDD/youth and adults
- Strong oral and written communication
- Project and time management skills
- Ability to work independently and as part of a team
- Proficiency with Microsoft Office Suite
- Familiarity with Salesforce
- Willingness to travel frequently, use personal cell phone, and work evenings and weekends
- Access to reliable transportation
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