Program Manager - Incentives and Destination Experiences
HybridSydney, New South Wales, Australia
Job Summary
Plan and deliver all stages of incentive programs and destination experiences across Australia, Fiji, and New Zealand, managing the full lifecycle from client concept to final delivery. Build strong client and supplier relationships to maximize repeat business, monitor project budgets to ensure profitability, and coordinate team communication to maintain up-to-date project information. Support business development activities including proposal development, client presentations, and onsite inspections to generate leads and secure new business. Investigate new venues and suppliers, manage preferred supplier agreements, and complete administration tasks such as updating project plans and databases. Actively participate in industry events and promote risk management practices throughout the project to minimize exposure.
Required Qualifications
- Minimum 5 years' experience in Events/Travel Industry
- Demonstrated project management experience in a travel / DMC / incentives agency and/or the corporate special events environment
- Knowledge of venues, suppliers, and destination products in Australia, Fiji & New Zealand
- Exceptional written and verbal communication skills
- Exceptional attention to detail and accuracy
- Excellent listening, negotiation, and interpersonal skills
- Excellent client relationship management
- Demonstrated ability to use initiative, communicate, present, and influence credibly and effectively at all levels of an organisation, including executive level
- Strong organisational and planning skills with the capacity to manage and prioritise multiple events/ projects at the same time to meet project deadlines
- High level of personal and professional presentation
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