Program Manager - Head Lease Program
$15,900–$15,900 year
On-siteBlackburn, Victoria, Australia
Job Summary
Lead end-to-end delivery of the Head Lease Program, managing tenancy and property management services while driving strategic planning, risk management, and continuous improvement. Oversee financial performance through budget development, contract compliance, and financial risk mitigation to ensure program sustainability. Manage stakeholder relationships with government funders, real estate agents, landlords, and support agencies to enable positive housing outcomes for clients facing complex barriers. Provide leadership to the team, fostering a high-performing, client-focused culture with strong support for staff development and accountability. This permanent, full-time role in Blackburn requires occasional weekend availability and reports to the State Manager.
Required Qualifications
- Proven experience in program or project management, ideally within housing, social services, or related sectors
- Demonstrated ability to work with diverse stakeholders to deliver complex service models
- A deep understanding of trauma-informed practice and the barriers experienced by vulnerable populations
- Certificate IV in Property Services (Real Estate - individual)
- Certificate IV in Property Services (Real Estate - individual) – not essential but highly regarded
- All child facing roles will require the successful completion of a Working with Children Check
- Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check
- The role is permanent, full time based in Blackburn
- The role is primarily Monday to Friday, however availability for occasional weekend work is required to support program operations or stakeholder commitments
Desired Qualifications
- Relevant industry experience in real estate, community housing will be highly regarded
- Knowledge of tenancy management, property operations, or real estate partnerships is highly desirable
- Certificate IV in Property Services (Real Estate - individual) – not essential but highly regarded
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