Program Manager
On-siteIndianapolis, Indiana, United States
Job Summary
Run an integrated plan, RAID log, and status narrative across three concurrent programs, extending executive review and steering committee cadences to every workstream. Own the scope boundary between the control tower and enterprise data workstream, maintaining the joint dependency register and escalating data-layer readiness risks before release impacts. Act as the single AWS point of contact to customer sponsors, aligning sequencing and release commitments while enforcing the blueprint-before-build model and locking requirements per release. Bring engagement managers, workstream leads, and partner leads into one operating model with a shared release calendar, one change-control process, and one escalation path. Drive live delivery blockers to closure, manage EAC, burn, and margin with weekly tracking, and enforce security guardrails including customer data isolation and strict IAM policies. Stand up the third program by shaping scope, driving work orders to execution, and building the governance stack before the first sprint.
Required Qualifications
- 10+ years leading cloud, data, or software consulting delivery
- 3+ years running a multi-project portfolio or a program of $10M+ with concurrent workstreams
- Demonstrated recovery experience: taking over a schedule- or margin-distressed program, re-baselining it, and landing it
- Multi-partner co-delivery governance, including subcontracted GSIs on prime paper, with responsibility separation, Work Order management, and deliverable acceptance
- Commercial fluency across T&M and fixed-fee: EAC and burn management, change control, amendments, investment tranches, and PO and invoicing mechanics
- Executive communication to VP level and above on both customer and partner sides, with disciplined written status and financial reporting
- Agile/SAFe delivery leadership at scale, including release planning, PI planning, and requirements management across dependent workstreams
- Working command of enterprise data delivery on AWS (pipelines, lakehouse and data-product patterns, and analytics), with enough architecture literacy to challenge design decisions
- Bachelor's degree in management, business or equivalent job-related experience
Desired Qualifications
- Pharma, life sciences, or another regulated industry background, with supply chain or operations domain exposure, preferred
- Prior AWS ProServe delivery leadership, including OQR, Bar Raiser, S2D and LRP, SDMP, and PSA Communities, preferred
- Generative AI program governance experience, including Responsible AI review, use-case intake and prioritization, guardrails, and operating-model design, preferred
- PMP, PgMP, or SAFe Program Consultant certification preferred
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