Program Manager Channel - Vonage
$95,000–$105,000 year
RemoteUnited States
Job Summary
Lead a channel-focused sales program supporting distributors, value-added resellers, and partner account teams to drive profitable growth and revenue attainment. Maintain leadership and team productivity through consistent coaching, performance management, and sales enablement while developing strategies that improve partner activation, pipeline creation, and opportunity progression. Ensure the team achieves client sales targets weekly through quarterly and annual basis by aligning on program priorities, KPI expectations, and performance improvement plans. Use Salesforce.com and analytics reporting to manage quality, productivity, and partner activity against client goals. Partner with internal operations, recruiting, and client success teams to build scalable operating rhythms across the partner ecosystem.
Required Qualifications
- Experience in sales leadership, account management leadership, channel sales, partner management, or technology sales program management
- Experience working with or supporting channel partners such as distributors, resellers, VARs, MSPs, technology partners, or partner account teams
- Familiarity with VoIP, UCaaS, telecom, cloud communications, SaaS, IT services, collaboration platforms, or related B2B technology solutions
- Ability to understand partner sales motions, including account mapping, territory planning, pipeline development, partner enablement, and opportunity management
- Strong understanding of sales operations, forecasting, performance reporting, client management, and revenue accountability
- Experience with accounting, sales, finance, and human resources processes and procedures
- Ability to organize, coordinate, and direct projects across multiple stakeholders and competing priorities
- Excellent verbal and written communication skills, with the ability to communicate clearly with clients, partners, executives, and front-line sales teams
- Ability to present concepts, program updates, performance insights, and strategic recommendations to various audiences
- Ability to learn quickly, adapt to changing client needs, and excel in a team-oriented environment
- Strong coaching mindset with the ability to develop team members, reinforce process discipline, and build a culture of accountability and continuous improvement
Desired Qualifications
- Salesforce.com experience or experience using comparable CRM and reporting tools preferred
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