Program Manager, Bringing Families Home
$70,000–$75,000 year
On-siteEl Segundo, California, United States
Job Summary
Oversee daily operations of the BFH program, supervising case management and support staff while ensuring compliance with contract requirements and agency standards. Monitor program performance, outcomes, and service quality to identify gaps, then develop improved workflows and use data to guide decisions. Lead weekly supervision and case conferencing meetings, provide coaching and feedback, and support staff with complex or high-acuity cases. Collaborate with DCFS, housing providers, and community partners to ensure services align with family reunification and stabilization goals, while maintaining strong relationships and ensuring accurate HMIS documentation.
Required Qualifications
- Bachelor's degree in Social Work, Human Services, Public Health, Psychology, or related field
- Valid California Driver's License
- reliable transportation
- Ability to travel throughout Los Angeles County
- Background clearance
- TB test
Desired Qualifications
- Master's degree
- 3–5 years of experience in housing, case management, or child welfare programs
- 2+ years of supervisory or leadership experience
- Knowledge of rapid re-housing models
- Understanding of child welfare systems and family stabilization services
- Strong leadership, communication, and problem-solving skills
- Experience with HMIS or similar data systems
- Ability to manage multiple priorities in a fast-paced environment
- Strong documentation and compliance oversight skills
- CPR/First Aid certification
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