Program Manager - Be Next
$60,000–$70,000 year
On-siteDetroit, Michigan, United States
Job Summary
Manage Be Next operations across approved sites, cohorts, and program phases, including orientation, Foundations, assessments, career coaching, mentoring, financial coaching, digital literacy, training, work experience, employment, supportive services, retention, and celebration activities. Maintain the program calendar, cohort plans, staffing and partner assignments, participant workflow, milestones, budgets, deliverables, risks, and operating procedures. Launch new Be Next sites by coordinating partner selection, onboarding, staffing, recruitment, space logistics, and startup services. Monitor enrollment, attendance, engagement, service completion, training, work experience, employment, starting wages, and retention; intervene when performance or participant progress falls behind. Prepare monthly reports, dashboards, and recommendations for leadership while leading staff and partner meetings. Full-time position with occasional evening or weekend work; regular local travel required. Valid Michigan driver's license and vehicle insurance necessary.
Required Qualifications
- Bachelor's degree in workforce development, human services, public administration, business, education, nonprofit management, or a related field
- Minimum of three years of program-management experience involving participant services, partners, workforce development, community programs, or multiple service components
- Demonstrated experience with program launches, performance tracking, participant documentation, budgets, vendors or partners, and outcome reporting
- Strong facilitation, communication, planning, problem-solving, data-quality, and Microsoft Office skills
- Valid State of Michigan Driver's License and Vehicle Insurance
- Background check and drug screen required
- Regular local travel among Be Next sites, partners, training locations, and employers
- Occasional evening or weekend work
Desired Qualifications
- experience with CRM or case-management systems
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