Program Manager Assistant
On-siteSaline, Michigan, United States
Job Summary
Collaborate with the Program Manager to adjust backlogs, ensure accurate ship dates, and prepare reports for key business indicators. Assist in managing commercial aspects including product margin, pricing, RMAs, and ECOs while processing customer part orders and issuing confirmations. Maintain customer files, collect and process compliance-related complaints, and respond to invoicing questions with accounting. Coordinate the process flow of quotes and new products through Engineering, Purchasing, and Production. Work independently in a fast-paced environment requiring proficiency in Microsoft Office and basic mathematical concepts.
Required Qualifications
- Minimum of 3 years in Customer Service, Program Administration, or a similar role
- Strong verbal and written communication skills
- Ability to work independently and efficiently under pressure in a fast-paced environment
- Ability to work with basic mathematical concepts such as fractions, percentages, ratios, and proportions and apply them in practical situations
- Proficiency in Microsoft Office applications: Excel, Word, PowerPoint
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