Program Manager
On-siteKuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Lead and manage multiple related projects as a single program to achieve strategic business outcomes across the AirAsia Group. Develop integrated program roadmaps, schedules, and milestones while driving delivery to meet scope, timeline, budget, and quality standards. Establish governance, monitor program health through metrics and executive reporting, and lead Steering Committee meetings. Manage program interdependencies, resolve delivery risks, and oversee resource planning and financial performance. Build partnerships with business sponsors, technology teams, and vendors to align expectations and communicate progress to senior leadership. Mentor a team of Project Managers, foster accountability, and drive continuous improvement in PMO methodologies and delivery processes.
Required Qualifications
- Minimum 8 years of experience in IT Project Management
- More than 5 years managing large-scale programs
- Proven experience delivering complex, cross-functional technology programs across multiple business units or geographies
- Demonstrated experience managing teams of Project Managers delivering medium to large initiatives
- Strong leadership, coaching, and people management skills
- Excellent stakeholder management with the ability to influence senior executives and business leaders
- Strong strategic planning, prioritization, and decision-making capabilities
- Solid discipline in governance, risk management, issue management, dependency management, and change control
- Experience managing program budgets, resource planning, and financial forecasting
- Ability to thrive in a fast-paced environment with changing priorities
- Excellent written, verbal, and presentation skills with strong executive presence
- Proficient in Microsoft Project and modern project management tools such as Jira, Azure DevOps, or equivalent
- Strong understanding of Agile, Waterfall, and hybrid delivery methodologies
- Bachelor's Degree in Information Technology, Computer Science, Business, Engineering, or a related discipline
- Professional Project Management certification
- PMP
- PRINCE2 Practitioner
- Professional Scrum Master (PSM) or equivalent Agile certification
- Program Management certification (PgMP, MSP, or equivalent)
Desired Qualifications
- Program Management certification (PgMP, MSP, or equivalent) is an advantage
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