Program Engineer
HybridCheshire, Connecticut, United States
Job Summary
Support product implementation, enhancement, and maintenance by executing testing, regression, and validation activities to ensure accuracy and functionality. Investigate and resolve product-related issues by partnering with stakeholders to identify root causes and implement solutions. Analyze system behavior and business requirements to ensure alignment between objectives and technical implementation. Create and maintain technical documentation, testing artifacts, and process materials while assisting in automation initiatives that improve scalability and team productivity. Collaborate with Product, Engineering, Operations, and Quality Assurance teams to drive continuous improvement efforts. Serve as a technical resource for internal teams by responding to product support inquiries and helping stakeholders understand system functionality.
Required Qualifications
- Bachelor's degree in Business, Actuarial Science, Computer Science, Mathematics, Engineering, or a related field
- 3–4 years of experience in a quantitative, analytical, technical, or similar role
- Strong analytical and problem-solving skills with exceptional attention to detail
- Intermediate proficiency with Microsoft Excel
- Applied knowledge of SQL, T-SQL, XML, JSON, HTML, or similar technologies
- Experience interpreting data, validating outputs, and identifying discrepancies or opportunities for improvement
- Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment
- Strong written and verbal communication skills, including the ability to communicate effectively with both technical and non-technical audiences
- Ability to work effectively in a hybrid and geographically distributed environment, collaborating with stakeholders across multiple teams, locations, and time zones
- Willingness to travel periodically (approximately 10–15%) for team meetings, office visits, offsites, and company events
Desired Qualifications
- Property & Casualty insurance experience, preferably within personal or commercial lines
- Experience supporting insurance product implementations, product maintenance, or policy administration systems
- Proficiency with Visual Studio Code, GitLab, VBA, or similar development and automation tools
- Experience with process automation, workflow optimization, or operational efficiency initiatives
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