Program Development Consultant
$208,000–$208,000 year
On-site · New York City, New York, United States
Job Summary
Contractor to design and launch new programs from concept to rollout, integrating existing tech and non-tech capabilities into coherent offerings. Audit current capabilities, identify gaps, shape them into structured programs with clear goals, scope, and ownership. Establish operational foundations including workflows, documentation, tooling, and processes for internal teams to run independently after handoff. Engage with cross-functional stakeholders (product, engineering, operations, leadership) to align program design with priorities and resourcing. Define KPIs and reporting frameworks, establish baselines, and illustrate early impact to leadership. Provide a clean handoff to internal owners, including documentation, training, and transition support. Note: Contractors maintain control over means and methods of completing their work, provided they meet all deliverables.
Required Qualifications
- Proven track record designing and launching programs from scratch, ideally in a tech or tech-enabled environment.
- Strong systems thinking, able to take scattered capabilities and organize them into something coherent and operable.
- Excellent stakeholder management, able to align senior leaders and working teams without formal authority.
- Bias toward action and self-direction; you can operate with ambiguity and minimal ramp-up.
- Experience building lightweight, durable processes and documentation.
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