Program Delivery Manager
HybridManchester, England, United Kingdom
Job Summary
Lead one of seven rainbow teams by simplifying complex problems into manageable deliverables and facilitating Agile ceremonies like Scrum and Kanban. Act as the team's buffer to identify, track, and mitigate risks while removing obstacles that slow delivery. Embed regular feedback and use delivery insights to refine workflows, ensuring alignment with Product and Engineering teams on scope and timelines. Monitor delivery health using KPIs, velocity metrics, and trend analysis to drive continuous improvement. Collaborate closely with stakeholders to articulate technical value and negotiate backlog priorities for maximum user impact.
Required Qualifications
- Strong communication and stakeholder management, with the ability to articulate technical value to non-digital stakeholders
- Ability to negotiate and prioritize backlog items to keep the team focused on what delivers the most user value
- 10 to 15+ years of relevant experience in delivery, Agile, or project/application management
- Strong practical background in Agile (Scrum/Kanban) and/or traditional project management, utilizing tools like Jira and Confluence
- Collaborate closely with Product and Engineering teams to ensure alignment on scope, timelines, and deliverables
- Monitor and encourage teams to track delivery health using KPIs, velocity metrics, and trend analysis
- Experience with working and managing Rainbow Teams. And tracking and resolving cross team dependencies
Desired Qualifications
- Worked in environment which focusses on user needs and not just story points or features
- Knowledge of GDS standards and experience of working with multidisciplinary roles
- Domain knowledge – central government ways of working / Caseworking / complex evolving environment
- Experience in Pega would be added advantage
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