Program Coordinator, Visiting and Family Assistance Program (RMSC)
$72,500–$76,000 year
On-siteBrooklyn, New York, United States
Job Summary
Program Coordinator for the Visiting and Family Assistance Program located at the Rose M. Singer Correctional Facility, supporting daily operations, visit coaching, reentry services, family advocacy, and community resources to achieve program objectives. Serves as the primary point of contact for DOC leadership, participants and their families; reports to the Director of Hour Children’s Visiting and Family Assistance Program; requires on-site presence at least two days per week with additional attendance as needed. Responsibilities include supervising program staff, coordinating referrals and intakes, ensuring compliance with facility policies and PREA requirements, and collaborating with DOC staff on family visiting options and related activities. The role involves managing a small caseload, building relationships with DOC and MOCJ administrators, and participating in internal trainings and external partner meetings. Must be able to obtain and maintain DOC clearance to work on Rikers Island and/or other facilities. The position is located in Brooklyn, NY.
Required Qualifications
- Oversee administration for program operations and all aspects of service provision, including reentry services, visit coaching, family assistance, family advocacy and mentoring
- Participate in scheduled meetings with the Director of Hour Children’s Visiting and Family Assistance Program to review, assign referrals and ensure the continuity of both programs
- Provide supervision to program staff ensuring program standards are being upheld, quality services are being provided and provide on-going training to support staff development
- Represent Osborne Association as the primary point of contact for the Department of Corrections (DOC) and Mayoral Offices of Criminal Justice (MOCJ) administration
- Collaborate with DOC staff to plan and facilitate all family visiting options for the participants (Community Engagement Day, CMOM, CHIPP)
- Complete intakes and assign new participants to staff
- Shadow staff monthly to ensure protocols are being followed and there are positive interactions with participants
- Develop and support in community component of the program to serve women released from RMSC and their families
- Attend internal staff meetings, trainings, and supervision, as well as related external meetings and trainings with resource partners
- Comply with all facility policy and procedures, including all security regulations and PREA requirements
- Manage a small caseload which may include those with more complicated individual and family needs
- Establish and maintain working relationships with DOC staff and administrators
- Collaborate with the Director of Children Youth and Family Services on addressing issues, upcoming events, program activities, and budgetary considerations
- Attend required training
- Ability to obtain and maintain Department of Correction (DOC) clearance to work on Rikers Island and/or other applicable facilities operated by the Department of Correction.
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