Program Coordinator Loyalty Ops-Framingham, MA
On-site · Framingham, Massachusetts, United States
Job Summary
Program Coordinator for Loyalty Operations focused on planning, setup, and execution of promotional loyalty offers. Manages offer configuration, QA testing, and timely delivery across cross-functional teams (marketing, merchandising, go-to-market, and technology) to ensure personalized loyalty experiences that drive engagement and retention. Emphasizes accurate campaign inputs, calendar coordination, process documentation, and continuous improvement to uphold brand guidelines and customer value. Requires a Bachelor’s degree (or equivalent) and 1–2 years of experience in marketing operations, campaign execution, or project coordination, with strong organizational, written, and verbal communication skills and proficiency in Microsoft Office.
Required Qualifications
- Bachelor’s degree or equivalent experience
- 1–2 years of experience supporting marketing operations, campaign execution, or project coordination
- Demonstrated proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Experience working on multiple tasks or projects with defined timeline
- Ability to follow established processes and execute tasks with a high degree of accuracy
- Strong written and verbal communication skills
- Collaborative mindset with the ability to work across cross-functional teams
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