Program Coordinator
$47,840–$67,600 year
On-siteLos Angeles, California, United States
Job Summary
Coordinate training, onboarding, and field-based de-escalation support for Housing Stabilization programs while tracking client files and auditing documentation for compliance. Facilitate internal training sessions, develop workshops for case management teams, and streamline auditing processes across LAHSA and LACDA funded programs. Assist with creating new documentation requirements, preparing bi-weekly reports, and managing invoicing for motel vouchers. Travel between program locations to support staff, connect with vendors, and ensure accurate data entry into HMIS systems. Some evenings and weekends are required.
Required Qualifications
- Associate degree in social services state approved college or university, or other administrative, customer service, social work, or case management business
- Minimum (1-2) years job related experience working with homeless individuals and families
- case management and homeless program experience
- two years' experience working in social service field
- case management and homeless program experience
- If in recovery, a minimum of three (3) years of being drug and alcohol free
- Working knowledge of Microsoft Word, Excel, and other database programs
- Knowledge of resource development, case management and documentation
- Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds
- Ability to communicate effectively, both written and orally
- Verification of Employment Eligibility
- Background Clearance
- TB test
- CPR and First Aid Certification
- valid Driver's License
- auto insurance
- Reliable transportation
- Experience working with homeless families and children
- DCFS experience
- experience with placing homeless families into permanent housing
- Must know, understand, and be able to articulate the mission, vision, and core values of HOPICS
- Must travel between HOPICS program locations to support Housing Stabilization programs
- Understand and accurately articulate the HUD definition of homelessness and chronically homeless
- Some evenings and weekends are required
- Regular attendance required
- Ability to understand and carry out oral and written direction
- Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes
- Maintain appropriate boundaries with staff and partners; and adhere to SSG's Code of Ethics and HOPICS' Core Values
- Ability to lift, carry (max. 25 lbs), sit, push, pull, and must be able to move continuously during work hours
- be able to handle any/all of the following: constant distractions, interruptions, uncontrollable changes in priorities/work schedules: be able to process information, think and conceptualize
Desired Qualifications
- case management and homeless program experience
- case management and homeless program experience
- If in recovery, a minimum of three (3) years of being drug and alcohol free
- Experience working with homeless families and children
- DCFS as well as experience with placing homeless families into permanent housing
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