Program Coordinator, Career Development
$55,000–$61,000 year
HybridBrooklyn, New York, United States
Job Summary
Coordinate virtual and in-person trainings, including platform setup, venue preparation, materials, and event logistics. Manage trainee agreements, waivers, schedules, onboarding materials, and other participant or grant documentation while serving as the primary trainee contact for schedule updates and program expectations. Track attendance, completion, enrollment, and waitlists; follow up on absences and coordinate accessibility requests. Attend trainings and events to support instructors, resolve logistical issues, and promote a positive participant experience. Maintain accurate program records in Salesforce, participant databases, trackers, and Google Drive. Support invoices, payment documentation, and budget tracking with the Accounting & Payroll Coordinator. Compile evaluation surveys and routine program and funder reports with the Program Manager. Coordinate recruitment schedules, registration, materials, and applicant communications; schedule and support recruitment events, information sessions, interviews, and employer presentations. Review applications, track applicant status, schedule interviews, and maintain recruitment records and metrics. Send acceptance, waitlist, and other applicant communications using approved templates and timelines. Update outreach materials, recruitment resources, and mailing lists; ensure program information is consistent across channels.
Required Qualifications
- 2–3 years of experience coordinating programs, trainings, events, workforce development, education, or related operations
- Experience supporting participants, students, job seekers, or people facing employment barriers
- Strong administrative and project coordination skills
- Experience maintaining records and using databases or CRM systems
- Strong written and verbal communication skills
- Proficiency with Google Workspace, Zoom, Google Classroom, Salesforce, and other web-based data systems
- Bachelor's degree in film, television, media, communications, or a related field, or an equivalent combination of training and experience
- Eligible to work in the U.S.
- Commitment to our mission—Change the Storytellers, Change the World!—and core values: Growth, Accountability, Community, Self-expression, Equity, and Impact
- Organized and detail-oriented, with strong follow-through and attention to what needs action
- Approachable and comfortable in a participant-facing role while maintaining professional boundaries
- Collaborative and proactive, with the ability to welcome feedback and build productive relationships across roles and with internal and external stakeholders
- Sound judgment and a solutions-oriented approach to schedule changes, logistical issues, and participant needs
- Strong time management and flexibility to balance routine administration with fast-moving program and recruitment deadlines
- Integrity, reliability, and discretion when handling participant information and confidential records
- Must be based in the New York City metropolitan area
- Must work in a hybrid environment, with three (3) days per week in the Brooklyn office
- In-person attendance is required, as needed, at trainings, recruitment events, and program sites throughout New York City and New Jersey
- Occasional evening and weekend work may be required
Desired Qualifications
- nonprofit or media experience
- Salesforce experience
- Familiarity with film, television, or media career pathways, employers, unions, or training standards
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