Program Assistant Malden Outreach

Manage and route incoming telephone calls, retrieve voicemails, and deliver messages to appropriate personnel. Schedule and confirm appointments while answering basic questions about the organization, programs, addresses, and directions. Welcome on-site visitors, determine the nature of their business, and announce them to relevant staff. Monitor visitor access, issue passes as needed, and maintain both meeting room and vehicle reservation calendars. Receive, sort, and route mail and facsimile transmissions, while performing clerical duties such as filing, photocopying, and collating. Construct and maintain computer files, records, and reports from entered information. This part-time role supports the Malden Outreach location for the regional Outreach office.