Program Assistant - Housing
$37,440–$37,440 year
On-site · Monticello, New York, United States
Job Summary
Program Assistant - Housing supports an housing program with essential administrative and operational tasks. Responsibilities include providing administrative and project support to leaders and teams, troubleshooting program inquiries, maintaining office and program files (physical binders and electronic records), creating meeting minutes for weekly case reviews, handling program purchase orders, accepting and tracking participant rent, and assisting with vetting of new participants. The role requires strong clerical and organizational abilities, proficiency with Microsoft Office, solid written and verbal communication, independent work capability, problem-solving skills, ability to follow program regulations, quick learning, and the ability to engage subject matter experts as needed. Candidates should have prior experience in administrative or program support within office, social services, housing, or human services settings, and experience maintaining organized filing systems, preparing formal documentation, processing payments, and managing client intake processes. The position is based in Monticello, NY, with in-person work arrangements and a schedule from Monday to Friday, 8:30 AM to 5:00 PM, totaling 40 hours per week.
Required Qualifications
- Strong clerical and organizational skills with the ability to multitask effectively
- Proficiency in Microsoft Office Suite and general computer systems
- Strong written and verbal communication skills with the ability to work independently with limited supervision
- Demonstrated problem-solving skills and sound judgment in a professional setting
- Ability to understand and follow program regulations and take direction from multiple stakeholders
- Quick learner who proactively seeks clarification and asks questions to build knowledge
- Ability to identify and engage subject matter experts to support assigned responsibilities
- Energetic, outgoing, creative, and personable professional demeanor
- Prior experience providing administrative and/or program support in an office, social services, housing, or human services environment
- Experience maintaining organized filing systems, program records, and official documentation, including both physical binders and electronic files
- Experience preparing meeting minutes, reports, and other formal documentation for team meetings or case reviews
- Experience handling financial and administrative processes such as purchase orders, payments, and tracking participant rent or fees
- Familiarity with client intake processes, including screening, vetting, and onboarding participants
- Experience troubleshooting program-related issues and responding to inquiries from staff, leadership, and program participants
- Experience preparing monthly reports and consistently meeting deadlines
- Ability to manage multiple responsibilities simultaneously while maintaining accuracy, confidentiality, and attention to detail
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