Program Assistant (50095)

Role involves supporting the Residential Clinical Services team under the Residential Clinical Services Director and Assistant Directors. Core duties include covering reception desks, greeting families, assisting with staff evaluations and hiring processes, maintaining facility and IT trackers, processing flex funds and reimbursements, reconciling invoices and activity logs for Finance, ensuring Medi-Cal eligibility and referrals, maintaining roster and documentation systems (caseload, goals, rendering provider rosters, etc.), creating and discharging files within HIPAA guidelines, tracking client charts/documents for accuracy against DMH and St. Anne’s standards, keeping staff licenses/registrations current, and generating periodic reports (SIR, Weekly Census, DMH monthly reports, CSF, CSS). The role supports coordination with DMH and providers, maintains professional boundaries with clients, schedules meetings, and participates in trainings and CQI activities. Strong emphasis on accurate, timely documentation and adherence to regulatory standards is required.