Program Analyst, Informatics Mid-Level

Use source data to evaluate the effectiveness of informatics programs, business processes, and surge-support activities. Apply qualitative and quantitative analytical skills to assess operations, manipulate data to present program status, and make recommendations for improving business processes. Collect, analyze, and report metrics for Weekly Meeting and Monthly Reports, while analyzing issue trends, ticket velocity, and training completion data. Assist with readiness assessments and gap analyses under the IAP-to-EIWMP incorporation effort and prepare data packages for the Informatics Surge Readiness Index. This mid-level role requires a Bachelor's degree, five years of program analysis experience, and proficiency with tools like Power BI or ServiceNow.