Program Administrator

Manage customer accounts by presenting value-added materials and influencing clients to adopt new approaches. Review program proposals to define timelines, procedures, staffing, and resource allotments while coordinating with Program Management and Operations to outline work plans. Drive project activities with the Customer Focus Team to ensure schedules and budgets are met, preparing reports and presentations for management and clients. Track metrics, follow up on shipments to guarantee site and customer deadlines, and coordinate responses to potential delays. Identify continuous improvement activities impacting project timelines, costs, or daily production. Occasional travel to customer locations is required.