Professional Services Specialist - Policy
$62,400–$66,560 year
Remote · Frisco, Texas, United States
Job Summary
Professional Services Specialist leads client-facing policy customization projects, assists with customizing agency policy manuals and bringing policies online within set timelines, manages Daily Training Bulletins, and provides guidance on policy updates in a remote, collaborative team environment. Responsibilities include applying risk management principles, reviewing and editing policy content to Lexipol guidelines, coordinating project timelines and resources, training clients on software usage, maintaining documentation, producing progress reports, and ensuring high-quality customer service. Requires public-safety leadership experience, policy management/editing experience, remote-work capability, and a Bachelor’s degree (or equivalent experience) with a track record of managing complex projects. Compensation includes an hourly rate of $30-$32 based on credentials and experience.
Required Qualifications
- Public Safety leadership experience in law enforcement, fire, or corrections with at minimum first line leadership experience.
- Two or more years of demonstrated public safety agency policy management and editing experience.
- Motivated self-starter with a record of being able to operate with little supervision in a remote work environment.
- Ability to comprehend and present information and ideas as part of a collaborative team environment.
- Bachelor’s degree in criminal justice, fire science, business administration or a relevant field is required with minimum two years’ relevant experience; or Associate degree with minimum four years of commensurate experience in development of policy and procedures and the application of the law to public safety agencies; or Minimum ten years’ commensurate experience without a degree.
- Experience developing and managing complex, long-term projects.
Additional Requirements
- No visa sponsorship
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