Professional Busines Support Specialists

Conduct service contract sales by reaching out to business partners, quoting, and finalizing orders. Process claims from third-party providers, including invoice review, payment, and PO generation. Manage outbound calls to promote Service Solutions and Preventive Maintenance while handling quote administration and customer follow-up via email and phone. Maintain customer portals, assist accounts receivable, set up new accounts, and process returns. Coordinate machine requests, ensure proper order input and pricing, and collect credit information for receivables. Provide administrative support to Field Sales and Finance teams, working with Logistics and Warehousing to ensure order fulfillment. Adhere to professional conduct standards and assist with projects across the Professional Department.