Production Tech - Bike Mechanic
On-siteNedlands, Western Australia, Australia
Job Summary
Troubleshoot and repair bikes efficiently with a focus on speed, accuracy, and quality. Perform bike builds and pre-assemblies according to Trek standards while leading the service area with high standards of organization and cleanliness. Deliver best-in-class hospitality by helping customers understand service options and timelines. Maintain Trek University Guide Status through ongoing training and certification. Collaborate with the Store Manager and team to complete daily tasks and support overall shop operations. Ensure consistent communication and leadership within the service department. Meet uniform and presentation standards, keep the service area clean, and occasionally assist on the sales floor or with inventory tasks.
Required Qualifications
- mechanically inclined
- values precision
- loves helping others
- Eagerness to continually learn about new technologies and service techniques
- Ability to take ownership and lead by example in the workshop
- Meet Trek's uniform and presentation standards
- Maintain up-to-date Trek University certifications
Desired Qualifications
- A genuine passion for cycling and helping others enjoy the ride
- If you're really into bikes, that's great
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