Production Supervisor
$70,000–$75,000 year
On-site · Taunton, Massachusetts, United States
Job Summary
Production Supervisor coordinates all products from initial stage to completion, monitoring revenue, cash flow, and accounts receivable throughout installation; oversees scheduling and workflow of project managers, assigns crew skills to match scope, and ensures on-time delivery, customer satisfaction, and high-quality service. Responsibilities include enforcing safety and company policies, auditing project documents, coordinating measurement and inspection across bathroom, window, door, siding, and roofing; ensuring accurate CRM entries; communicating project updates to customers; handling customer escalations; providing performance feedback and participating in disciplinary processes; maintaining alignment with the company’s mission and values; staying up-to-date on training.
Required Qualifications
- 5 years of project management experience
- Demonstrated organization and time management skills
- Ability to effectively communicate both verbal and written in a professional manner
- Ability to learn and use new software quickly
- Excellent data entry skills
- Reading, writing, and understanding documents including safety rules
- Strong communication and mediation skills
- Excellent client service skills
- Able to follow written, oral, or diagram instructions; and solve problems with clear, step-by-step solutions
- Knowledge of installation process
- Strong leadership and decision-making abilities
- Proficient with production planning and scheduling software
- Experience presenting to groups
- Strong product knowledge
- Ability to calculate all units of measurement
- Thorough knowledge of the installation process
- Education/Experience: An associate's or bachelor’s degree is preferred
- 5 years of project management experience
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