Production Operator
$35,360–$45,760 year
On-site · New York City, New York, United States
Job Summary
Produce high-volume legal documents (pleadings, correspondence, transcripts, court filings) with accuracy and compliance. Operate production equipment and software for scanning, printing, and binding; review work for formatting and adherence to client/firms guidelines. Manage workflow queues to meet SLAs, maintain logs/records, and escalate quality issues or equipment malfunctions. Uphold confidentiality and data security standards while collaborating with attorneys, paralegals, and colleagues to ensure timely document delivery. Requires attention to detail, strong MS Office skills, ability to handle confidential information, and flexibility for overtime as needed.
Required Qualifications
- High school diploma or equivalent
- 1–2 years of experience in a document production, legal support, or operations role preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with document management systems a plus
- Strong attention to detail and commitment to accuracy
- Ability to manage multiple tasks and meet tight deadlines in a high-volume environment
- Excellent written and verbal communication skills
- Discretion handling confidential information
- Comfortable working in a fast-paced, team-oriented environment; willingness for occasional overtime or shift adjustments
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