Production & Operations Assistant
On-siteLiverpool, England, United Kingdom
Job Summary
Instigate repair workflows by performing diagnostics, scheduling repairs, completing documentation, and coordinating internal communications. Follow standard operating procedures to troubleshoot issues and prepare products for shipping while tracking assets and finalizing warranty cards. Oversee daily shipping activities, manage carrier coordination, monitor shipment status, and resolve delivery problems. This role requires physical stamina for warehouse duties and experience with hand tools. Full working rights in the UK are required, with no restrictions on travel to VALD HQ in Australia. Join a multidisciplinary team of researchers, clinicians, and engineers serving clients globally.
Required Qualifications
- Full working rights in the UK
- No restrictions to travel to VALD HQ in Australia
- Experience with hand and power tools
- Experience in a component assembly role
- Exceptional Mechanical aptitude
- Ability to problem solve
- Physically unrestricted to work in an operations/ warehouse environment (UK Office, Liverpool)
- High level of attention to detail
- Commitment to quality control
- Adaptable and willing to learn new skills and processes
- Must be able to travel to VALD HQ in Australia
- Must be physically fit
- Must have a can-do attitude
- Must be multi-skilled
- Must be able to perform a wide range of warehouse duties
- Must be able to follow SOP's and Instructions
- Must be able to work flows and expected troubleshooting steps
- Must be able to prepare products for shipping
- Must be able to track asset location
- Must be able to complete warranty cards
- Must be able to oversee daily shipping activities
- Must be able to coordinate carriers
- Must be able to track shipments
- Must be able to resolve delivery issues
- Must be able to instigate repair workflows
- Must be able to perform diagnostics
- Must be able to schedule repairs
- Must be able to perform documentation
- Must be able to perform internal communication
- Must be able to work in a warehouse environment
- Must be able to work in Liverpool
- Must be able to work in the UK
- Must be able to work with components
- Must be able to dispatch to clients
- Must be able to service hardware products
- Must be able to work with VALD suite of products
- Must be able to work with VALD suite of hardware products
- Must be able to work with a large range of components
- Must be able to service the entire VALD suite of products
- Must be able to dispatch to clients around the world
- Must be able to work in a team
- Must be able to work in an environment where you can problem solve
- Must be able to have autonomy
- Must be able to have great support
- Must be able to be a fast learner
- Must be able to thrive
- Must be able to work in an environment
- Must be able to be physically fit
- Must be able to have can-do attitudes
- Must be able to be multi-skilled
- Must be able to perform a wide range of warehouse duties
- Must be able to work in the VALD Operations and Production team
- Must be able to work in the Liverpool office
- Must be able to work in the VALD Warehouse and Operations team
- Must be able to work in the VALD Operations and Warehouse team
- Must be able to service the entire VALD suite of hardware products
- Must be able to use a large range of components
- Must be able to dispatch to clients around the world
- Must be able to work in a company that is redefining allied healthcare
- Must be able to learn from a range of high-performing individuals and teams
- Must be able to work across a range of disciplines
- Must be able to be part of a down-to-earth, inclusive and vibrant team
- Must be able to use the latest equipment
- Must be able to have a remote setup
- Must be able to work in a culture of inclusion and diversity
- Must be able to embrace diversity
- Must be able to work with people from all backgrounds
- Must be able to pass background checks
- Must be able to pass identity checks
- Must be able to pass criminal record checks
- Must be able to have acceptable background check results
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