Production Manager
On-site · Paris, Île-de-France, France
Job Summary
Production Manager responsible for client services production delivery at Murex. Manage essential activities to ensure production support and evolutions for clients, orchestrate service delivery, coordinate internal contributors, and act as the face of Murex for production topics. Develop mutually beneficial client partnerships, ensure production instance stability, organize support staffing and processes, implement escalation protocols, monitor client satisfaction and support cost, demonstrate value of the MX platform, and enable growth opportunities within the CET team. Role may involve travel to meet with clients; opportunities for progression toward team leadership, architecture, and client management.
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