Product Support - Transact experience (T24)
On-site · Chennai, Tamil Nadu, India
Job Summary
Product Support role focused on Temenos Transact (T24) with strong Java and middleware integration expertise. Responsibilities include providing proactive client communication during incident lifecycles, collaborating with Development/Infrastructure/DBA teams to resolve complex issues, participating in RCA and implementing permanent fixes or workarounds, and continuously enhancing knowledge of Temenos product architecture, runtime internals, Java integrations, and middleware technologies; ideal candidate has 5–7 years of T24 experience, strong troubleshooting and stakeholder management skills, and the potential to grow toward SME status.
Required Qualifications
- BE/BTech with 5–7 years of experience in T24 Transact product in technical support or development
- Strong hands-on experience in Temenos Transact(T24) modules
- Practical working knowledge of Temenos frameworks
- Proficiency in debugging across T24 Core, integration layers, and Java customizations
- Familiarity with JMS, Web Services and integration frameworks (optional but advantageous)
- Excellent analytical, problem-solving, and interpersonal communication skills
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