Product Support Manager- Corporate Deposits - Vice President
$110,000–$110,000 year
On-siteNew York, United States
Job Summary
Coordinate end-to-end client onboarding for corporate deposit products, acting as the primary liaison between Sales, Product, and Operations to facilitate seamless platform setup and walkthroughs. Manage inbound inquiries and issue resolution while driving continuous improvement across onboarding workflows and supporting the build-out of a scalable middle office support team. Maintain accurate onboarding status in Salesforce and design ticketing systems to track operational stages and pipeline progression. Requires 5–8+ years of experience in client onboarding or cash management operations. Base pay ranges from $110,000 to $190,000 annually, with additional incentive compensation.
Required Qualifications
- 5–8+ years of experience in client onboarding, middle office, product support, or cash management operations
- Experience supporting corporate banking products, ideally deposits or treasury services
- Proven ability to manage end-to-end onboarding processes and client lifecycle activities
- Bachelor's degree in Finance, Economics, Business, or related field
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